Contact Us

The Dressing Room

122 The Crossings

Crossville, TN 38555

Phone: 931-707-0444

IG: @thedressingroomcrossville

FB: @the.dressing.room01

 

Return Policy:

You have 14 calendar days from the date of purchase to return any unwanted item(s) for exchange or monetary return in same form of payment as purchased for same value as purchase amount with an electronic receipt. The item(s) must be returned in the original condition with tags. For online orders, you are ultimately responsible for any return/exchange shipping charges. Once we receive your item(s), we will inspect and notify you immediately on the status of your return. Any Flash Sale or Clearance items (items over 30% off are considered clearance) are all sales final and no returns will be accepted. 

 

Regarding LayBuy (layaway) orders… As with any purchase with TDR, you have 14 days from the date of purchase to get a FULL refund. After that 14 days, should you decide to stop payment or cancel, you will not  be issued a credit for any monies paid. This is simply because we have such a high turn around of product within our store that by us holding the item for you, we have lost out on someone else purchasing the item. If you stop payment or cancel or if the payment is unable to be processed on the agreed upon date, all items will be immediately returned to the floor for purchase. This is an all or nothing rule. You forfeit all deposits, payments, and product. Also, no additional coupons or discounts will be given after purchase.